Prelaunch policy draft

Terms will match the actual communications product.

No public service terms are represented as final until pricing, merchant entity, supported markets, recording policy, and support commitments are approved.

Authorized use

Customers may schedule calls only to permitted destinations and must comply with calling, consent, DNC, and caller-ID rules.

Recording responsibility

A typed attestation records accountability; it is not a platform guarantee that every silent recording is lawful.

Usage and billing

Provider-cost-based usage, seats, add-ons, credits, and corrections use immutable versioned billing facts.

Service controls

Abuse, complaint, spend, country, destination, and platform kill switches may stop new calls while existing callbacks reconcile safely.