Help Center

Find the answer before your next call.

Practical guidance for setup, scheduling, Calendar, Phone Access, caller ID, recording, billing, teams, integrations, and troubleshooting.

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Start with the essentials

Set up your account, verified callback phone, displayed caller ID, defaults, and wallet.

Create immediate or future callback-first calls and understand confirmation, status, and cancellation.

Invite your three-word address, use local phone formats, and understand confirmations and corrections.

Schedule by SMS or call the protected number using your private PIN.

Understand which number we call, which number recipients see, and why approval matters.

Choose Off, Regular, or Silent recording and understand entitlement, attestation, and media states.

Understand temporary trial access, PAYG membership, wallet funds, add-ons, and auto-reload.

Manage members safely and connect eligible API, MCP, and webhook workflows.

Find the right next step when a call, calendar request, recording, payment, or feature is not ready.

Start with the stored result. Check Upcoming, History, Calendar activity, Recording state, and Billing before retrying.