Help Center

Teams, roles, API, and integrations

Manage members safely and connect eligible API, MCP, and webhook workflows.

Team roles

  • Owner controls the organization and sensitive account settings.
  • Admin manages supported organization operations.
  • Manager and Member capabilities are narrower and never grant platform Super Admin access.
  • Billing focuses on billing functions and does not automatically gain call or recording access.

Integrations

  • API and MCP access may require a separate entitlement.
  • Credentials are shown once when created. Store them securely and rotate when necessary.
  • Webhook destinations and secrets are organization-owned and must not be shared across tenants.
  • Integration responses remain masked and do not expose private callback phones or recording media URLs.