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Scheduling and Dial Now

Create immediate or future callback-first calls and understand confirmation, status, and cancellation.

Schedule from the web

  1. Open Schedule a call.
  2. Enter the destination in international format and choose the intended date, time, and timezone.
  3. Review the callback phone, caller ID, recording mode, and estimated maximum charge.
  4. Confirm once. Repeated submission with the same request does not create a second logical call.
  5. Open Upcoming to confirm the call ID and interpreted time.
Schedule a callView Upcoming calls

Use Dial Now

Dial Now is a separate paid capability. It still calls your verified phone first; it is not browser audio or a softphone.

  1. Open Dial Now and enter or paste the destination.
  2. Review the callback phone, approved displayed caller ID, recording default, and price estimate.
  3. Confirm the reviewed call. Changing the destination or identity requires a new review.
Open Dial Now

Status and cancellation

  • Scheduled means the call is durably queued for the shown time.
  • Unknown means provider submission may have happened and is being reconciled. Do not create a duplicate call.
  • Cancel is available only while the call remains safely cancellable.
  • History and Call detail show the durable timeline after the call changes state.